The librarians and the research planners in Taiwan and Malaysia learn more about research new trends in our Research Support Ambassador Program. Technology changes the roles of librarians and it impacts their work of the future. But changes bring opportunity and in this services, we will discuss and share the opportunity of increasing the visibility of research and innovation within an institution. In a world of overwhelming information, it’s important for any institution to promote the knowledge through infographic and digital marketing. Librarians can champion such functions by focusing on the individual competency of storytelling, data analytics and knowledge matchmaking. Our Research Support Ambassador Program helps the librarians to understand the new trend and the new tools for future research communication and assessment. We also use World Café approach to help the librarians to come out their own library leadership plan.